Returns |
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All GP/Delavan AgSpray products are warranted against manufacturing defects in workmanship or materials under normal use (see warranty). In the event you feel you have a warranty-covered, returnable item, be sure to get an authorization-to-return number, and show it clearly on the outside of the packaged item. Otherwise, the shipment will be refused and returned at your expense. "Authorization-to-return" forms and numbers are available from the customer service representative at GP/Delavan AgSpray Products | ||||||||||||||||||||||||
Pump Returns (Warranty or Repair) |
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Please note: Since pumps can contain residues of toxic chemicals, please follow these steps before returning Dalavan pumps for repair or warranty checks: | ||||||||||||||||||||||||
1. Flush chemical residue from pump (best done by farmer/user in field). | ||||||||||||||||||||||||
2. Tag pump with type chemicals having been sprayed. | ||||||||||||||||||||||||
3. Include complete description of operating problem, such as how pump was used, symptoms of malfunction, etc. | ||||||||||||||||||||||||
4. Pumps are not warranted for useful life. | ||||||||||||||||||||||||
These steps are necessary to protect all the people who handle the return shipments, and to help us pinpoint the reason for a breakdown. |